Structured intake
Authenticated requesters submit through a portal that captures the legal basis, deadline, and scope alongside the supporting order — no more untangling which attachment belongs to which request in a shared inbox.
Lawful disclosure,
made routine.
VeruxID Platform connects competent authorities and Service Providers in one compliant workflow — from request intake to statutory deadline to immutable audit log.
platform.veruxid.eu / inbox
Product
What VeruxID does, end to end.
Deadline-aware ticketing
Every request becomes a ticket with a statutory clock. Approaching and missed deadlines are surfaced loudly. SLAs by lawful basis are configurable per jurisdiction.
Lawful-basis verification
Built-in checks calibrated to the applicable legal framework — configurable across jurisdictions. The verifier can be a separate role from the responder, with two-person sign-off.
Immutable audit log
Every action — view, attach, verify, seal — is written to an append-only, hash-chained log. Export a signed PDF for regulator review at any time.
Encrypted disclosure
Outputs are delivered through the same portal, encrypted at rest and in transit, with read receipts. No email attachments, no SFTP drops.
Minimum-necessary disclosure
Built-in scope review prompts the responder to redact or narrow the dataset before sealing. The principle of proportionality, enforced at the form layer.
Portal capabilities
An end-to-end workflow built specifically for competent authority requests.
Built from the ground up for every step of the disclosure lifecycle — not bolted on to a generic helpdesk.
Intake
- Authenticated requester verification
- Structured forms by lawful basis
- Threat-actor & impersonation detection
- Configurable jurisdiction templates
- Automatic triage and assignment
Review & disclosure
- Two-person sign-off workflow
- End-to-end encrypted exchange
- Non-disclosure / gag-order handling
- Minimum-necessary scope review
- Read receipts on every delivery
Audit & intelligence
- Hash-chained, append-only log
- Signed PDF exports for regulators
- One-click transparency reports
- Per-jurisdiction SLA dashboards
- Structured exports for SIEM/BI (on the roadmap)
Enterprise
- Authority login: individual officer account, password + 2FA
- Provider login: dedicated integration provisioned at contract
- Role-based access, audit by role
- EU-hosted infrastructure, per-tenant encryption keys
- Translations: EN, NL, DE, FR, ES, IT, BG, HR, EL, CS, ET, FI, HU, LV, LT, PL, PT, RO, SK, SL, SV
How it works
From intake to sealed disclosure, in one workflow.
- 01
Intake
An authorized requester submits through the portal. The form captures lawful basis, deadline, scope, and supporting order in a single structured payload.
- 02
Verify
Automatic checks run against the legal basis the moment a request is submitted. Where your workflow requires it, a case handler reviews before work begins.
- 03
Respond
Work the request inside the ticket, with the statutory deadline tracked throughout.
- 04
Seal
Delivery is encrypted and read-receipted. Every action joins an append-only, hash-chained audit log you can export for regulator review.
Pricing
Modern, automated compliance. Scaled to your exact volume.
Whether you handle a single request a year or hundreds a month, our platform removes the manual overhead. Automation keeps our costs low — you only pay for the coverage you use.
Pricing is tailored to your request volume and team size — get an exact quote in one conversation.
Primum
Pay-As-You-Go
Perfect for startups, micro-ISPs, and providers receiving fewer than 5 requests per month.
- Up to 3 seats
- Pay-per-ticket (designed for <5 requests/month)
- Secure portal intake + ticketing
- Hash-chained audit log (court-ready proof)
- Standard next-business-day email support
Most chosen
Verum
Predictable Flat Rate
Our most popular tier for steady, low-frequency workloads requiring predictable budgeting.
- Up to 5 seats
- Up to 20 requests/month
- Secure portal intake + ticketing
- Hash-chained audit log (court-ready proof)
- Same-business-day priority support
- Flexible Fair-Use Overage Protection (never forced to upgrade over a temporary volume spike)
Plenum
High-Volume Discount
Optimized for providers handling a high, steady volume of requests each month.
- Up to 12 seats
- 20–100 requests/month
- Two-person legal sign-off workflow
- Configurable SLAs per lawful basis
- Hash-chained audit log + Signed PDF audit exports
- Priority 4-hour response support
Supremum
Custom Architecture
Custom-configured for high-volume networks, major telcos, and large cloud providers.
- Unlimited seats
- 100+ requests/month (Custom / Unlimited)
- Granular role-based access control (RBAC)
- Named compliance contact
- 24/7/365 emergency on-call escalation
Common questions
What providers ask before signing.
Data processor, acting strictly on your documented instructions. Lawful basis for any disclosure remains your responsibility — we provide the rails, you make the legal call. A DPA is signed at onboarding.
Contact
Request a demo or ask a question.
Send us a message and we will respond within one business day. For enterprise enquiries, we typically schedule a call within 48 hours.